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Operational Risks and mitigations

Property Management Challenges

Estimated reading: 2 minutes

Acquiring, managing, and maintaining a portfolio of real estate assets, especially in the hospitality sector, can be complex and challenging. Operational inefficiencies, unexpected costs, or unforeseen events (like natural disasters or pandemics) could impact profitability and investor returns.  

Mitigation

To address property management challenges, MEDRE will:

Preventative Measures

  • Experienced Team and Advisors: Leverage the extensive expertise and experience of its team and advisors in real estate acquisition, hospitality operations, and property management.  
  • Hospitality Management Partnerships: Partner with established hospitality management companies in the early stages to ensure efficient and professional hotel operations while the project focuses on acquiring and diversifying its portfolio.  
  • Robust Systems and Processes: Implement robust systems and processes, including property management software, financial controls, and performance monitoring tools, to ensure efficient operations and cost management.  
  • Contingency Plans: Develop comprehensive contingency plans to address potential unforeseen events and maintain operational continuity.  
  • Insurance and Preventative Measures: Secure appropriate insurance policies and implement preventative measures to mitigate potential risks and protect assets.  

Detective Measures

  • Performance Evaluation: Continuously evaluate the performance of hospitality management partners, internal staff, and management to maintain successful collaborations and ensure high standards across all levels of the organization. This includes monitoring key performance indicators (KPIs) related to guest satisfaction, operational efficiency, and financial performance.

Corrective Measures

  • Contract Termination: In case of consistent underperformance or breach of contract by a hospitality management partner, employee, or any other partner, terminate the contract and seek a new building block that better aligns with MEDRE’s standards and goals. This ensures that MEDRE maintains high standards of performance and accountability across all its partnerships and collaborations.
  • Operational Restructuring: If operational inefficiencies or cost overruns are identified, implement restructuring measures to streamline processes, optimize resource allocation, and improve overall efficiency.
  • Property Improvement Plan: If a property is underperforming due to maintenance issues or outdated facilities, develop and implement a property improvement plan to address these issues and enhance its attractiveness to tenants or buyers.
  • Dispute Resolution: In case of legal disputes related to property management, engage in proactive dispute resolution mechanisms, such as mediation or arbitration, to minimize disruptions and protect MEDRE’s interests.
  • Emergency Response: In case of unforeseen events, such as natural disasters or pandemics, activate emergency response plans to minimize damage, ensure the safety of guests and staff, and facilitate a swift recovery.

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